Exhibitors could potentially receive a specific number of car park passes depending on the size of their stand and their company. To determine whether you have been granted a parking pass, please contact our operations team via email at: operations@umexabudhabi.ae. Further information regarding parking arrangements and the collection of allocated parking passes will be provided closer to the event.

Exhibitors who wish to take handheld and locally transported goods offsite must complete a Security form listing the items to be removed. You can obtain these forms from the organizers by reaching out to the organisers office onsite, providing you with the necessary authorization for the removal of items. Please note, it is not permitted to remove items used to exhibit till the last day of the show. You can refer to the Exhibition Schedule available in the manual on the Exhibitor Portal. Should you require further assistance, please visit the  MICCO Logistics Office onsite or email us operations@umexabudhabi.ae

Exhibitors have the sole responsibility of ensuring the security of their exhibits and any personal items. It is strongly advised not to leave materials unsecured on the stands, particularly at the end of the day or after the exhibition concludes. 

Exhibitors are urged to install a safety lock in their booth to safeguard their items which can be conveniently purchased through the exhibitor portal. Please refer to Section 5 in exhibitor manual available on the exhibitor’s portal. 

If you have not yet received the exhibitor portal link, please contact our operation team via email at: operations@umexabudhabi.ae

If you require an extension for your stand to be completed on time, please send an email to operations@umexabudhabi.ae to request for an extension or visit the organisers office onsite during build- up from 09:00hrs to 17:00hrs . Our team will review your request and provide the necessary assistance.

Exhibitors may carry essential items related to their exhibition setup and promotional materials in their hand carry bags. This can include items such as laptops, tablets, brochures, business cards, promotional USB drives, and small demonstration models.

Additionally, it is recommended to obtain the End User Certificate (EUC) and Exhibitor Participation letter through the exhibitor portal, as these documents serve as official authorizations and confirmations of your participation in the event. For further assistance or portal access, please contact operations@umexabudhabi.ae

Holders of a contractor badge are granted access to the site during the build-up and breakdown periods. On the other hand, individuals with a maintenance contractor badge can access the site exclusively during the show days. 

Please note, ADNEC operates a paid wristband system, all Maintenance Contractors requiring access during the show days must purchase a Maintenance Contractor Wristband for AED 255 per day per person and for all Contractors requiring access during build up and break down must purchase a Contractor wristband for AED 25 per day per person. 

Safety vests and other stationery items are available for purchase at the convenience store(baqala) located at the end of the atrium, opposite the innovation lab.

To access the WiFi network, kindly visit the customer happiness desk situated at the end of the Atrium near the Grand Stand. There, you can request your unique username and password for WiFi connectivity. If you prefer to request this information via email, please reach out to our dedicated customer services team at customer.services@adnec.ae.

Additionally, if you require WiFi services for your booth, you can conveniently place an order through the exhibitor portal. In the event that you have not received the exhibitor portal link, please don’t hesitate to contact our operations team at operations@umexabudhabi.ae, who will be glad to provide you with the necessary assistance.